Last Updated: July 26, 2026
Thank you for shopping with Luxcarry. We are committed to processing and delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for important information regarding order processing, shipping, and delivery.
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Orders placed on weekends or holidays will begin processing on the next business day.
Estimated delivery time after your order has been shipped is typically:
United States: 5–10 business days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping costs, if applicable, are calculated and displayed during checkout before your order is completed.
From time to time, Luxcarry may offer free shipping promotions. Any applicable shipping offers will be clearly displayed on our website.
Once your order has shipped, you'll receive an email with your tracking number and tracking details.
Please allow 24–48 hours for tracking information to become available after receiving your shipping confirmation email.
Customers are responsible for providing accurate shipping information at checkout.
Luxcarry is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it ships.
While we work hard to deliver your order on time, unexpected delays may occur due to:
Severe weather
Carrier delays
High shipping volumes
Holidays
Other events beyond our control
We appreciate your patience if your shipment experiences a delay.
If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible.
When contacting us, please include:
Your order number
A description of the issue
Photos of any damaged items or packaging (if applicable)
We'll work with the shipping carrier to help resolve the issue promptly.
At this time, Luxcarry primarily ships within the United States.
If international shipping becomes available in the future, this policy will be updated accordingly.
If you have any questions about your shipment or this Shipping Policy, please contact us.
Luxcarry
Email: support@luxcaryy.shop
Phone: +1 (800) 829-4933
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)
Business Address:
30 N Gould St
Sheridan, WY 82801
United States