Contact Us

We'd love to hear from you! Whether you have questions about your order, shipping, returns, or our products, the Luxcarry customer support team is here to help.

Customer Support

Email:
support@luxcaryy.shop

Phone:
+1 (800) 829-4933

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM Eastern Time (ET)

Business Address

Luxcarry
30 N Gould St
Sheridan, WY 82801
United States

Before You Contact Us

To help us assist you as quickly as possible, please include the following information in your message:

• Your full name
• Your order number (if applicable)
• The email address used to place your order
• A detailed description of your question or issue
• Photos or screenshots if they help explain the issue

Response Time

We aim to respond to all inquiries within 1–2 business days. During weekends, holidays, or high-volume periods, responses may take a little longer. We appreciate your patience and will get back to you as soon as possible.

Thank you for choosing Luxcarry. We appreciate your business and look forward to assisting you.